Due to COVID-19, it has been very challenging to quickly turnaround instrument repairs because instruments are finished with varnish which can be easily damaged by chemical treatments. So, we have been quarantining instruments, to allow for the natural decay of the virus.
NOW - after many weeks of waiting, our powerful UVC treatment lights have arrived! We have installed them in a cabinet that allows all angles of the instrument to be treated quickly and safely - just like what many hospitals use on PPE - we treat the instrument before we work on it, and after we finish.
This is just one of the many procedures, protocols and investments we have implemented to make doing business with Sam's Strings as safe as possible.