Limited Service - By Appointment

Limited Service - By Appointment

Dear Customers,I think I speak for all of us, when I say that navigating our personal and professional lives has been very challenging during the past few weeks. As a small, family-owned business, every customer is just that to us, family. During the initial onset of this health crisis we quickly moved to by appointment only, to try and mitigate...
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Temporary Closure

Temporary Closure

Dear valued customers,   As of 3/24/20 11:59pm, Harris County has announced all non-essential businesses to close their doors. We wish we could continue to serve you in person, however the safety and health of our community is paramount. Should you need any assistance, we will be available via e-mail, text, Skype and telephone. Stay safe, stay ...
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COVID-19 Update and Temporary Changes to Business Hours starting 3/17/20

Dear Customers,


Like most professional violin shops, we handle many customers' instruments, often times cleaning and servicing them with chemicals and solutions to help keep them maintained. To do this safely, however, we protect ourselves in the workshop! It is not uncommon for customers to see us donned with masks, ear protection, disposable gloves and so forth. We wish to continue serving the community to the best of our ability during this uncertain health crisis - and so, we want to let all of our customers know, we may be wearing masks/gloves throughout the working day, to help prevent the spread of COVID-19. In addition, we will daily sanitize areas which are commonly touched (such as door handles, light switches etc), to help mitigate the risks of the Coronavirus. 
  • Customers wishing to try instruments will be asked to wash hands or use hand sanitizer. Our staff will do the same.
  • All rental instruments returned will be set aside for a minimum of 10 days before the are refurbished and put back into circulation.
  • All instruments and bows which have been sent out on trial and returned will be handled with great care - We are implementing procedures to sanitize these instruments and bows. All instruments brought in for repair will follow a similar procedure of sanitation before and after work is completed.
  • FYI - Please do not put hand sanitizer on your instrument; the alcohol in it can damage the varnish on your instrument.

BUSINESS HOURS TEMPORARILY CHANGING MARCH 17TH (to by appointment only)
Katy ISD will be closing schools starting March 16th through at least the 22nd and so, we have decided to take our own action to help prevent the spread of COVID-19. We will temporarily transition to being by APPOINTMENT ONLY. Once the COVID-19 emergency is over, we will revert back to our normal business hours (Tuesday-Saturday 10am-6pm). We will work to be as flexible as possible to serve our customers during this exceptional time in our nations history, and appreciate your understanding and support. When we are able to return to normal business hours, we will send an update, as well as post on the web.

In the meantime, Sam's Strings has set up an "instrument care hotline" via Skype, which we will be monitoring. We will respond to any inquiry within 24hrs. Through this online medium, we will do our best to troubleshoot common problems that come up with instruments. We have also set up a line dedicated for texting as well. We welcome your communication!


Skype address: info@samsstrings.com 
Texting: 713-309-9080

In addition, we plan to make regular videos which we will post up on Facebook and Youtube, which will provide answers to commonly asked questions. Have an instrument related question you need answered? Send us your question and we will post a video for you! In the meantime, we will be busy building and setting up new instruments for our inventory to increase our offerings - we will post pictures and videos of our work as well!!

Thank you all for your understanding - best wishes from all of us at Sam's Strings to you and your family. 

Sincerely,
Sam Matthews, President
Sam's Strings Violin Shop
www.samsstrings.com
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We have moved into the new building!

We have moved into the new building!

We have officially moved into our new building - 411 Park Grove Drive, #210  Katy, TX 77450! We still have a bit of decorating to do - but we are now up and functioning, and ready to serve the Houston Metro! In the near future, we will be posting more about the new building - but the exciting news is that we have multiple showrooms, increased in...
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Introducing Zack Johnson - Violin luthier

Introducing Zack Johnson - Violin luthier

We would like to introduce and welcome the newest team member here at Sam's Strings, Zack Johnson, a graduate of the Violin Making School of America. A bit about Zack: Zack Johnson was born one cold, blizzard night in Great Falls, Montana. Two short years later he up and left for Roseburg, Oregon. He felt a strong draw to Irish fiddle tunes and ...
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