At Sam's Strings, LLC, we stand behind the products we sell because we want you to be happy with your purchase!!  Our return policy is outlined below:

Instruments and Bows:  There is a 7-day refund policy. Damaged products may not be returned. Instrument and bow trials are encouraged! Consignment Instruments and Special Order Items are non-refundable.

Accessories/Strings/Books: There is a 14-day return policy unless the product has been used/opened.

Cases: Are unfortunately non-returnable.  If you have any questions about sizing, please don't hesistate to contact us, to make sure your instrument will fit properly!

 All returns are subject to a 5% restocking fee.